PRIVACY AND PERSONAL INFORMATION PROTECTION POLICY

Last Updated: June 28, 2026

This privacy policy describes how the theatre company eye-eye-eye is committed to protecting the privacy of users of its website, in accordance with Quebec’s Act respecting the protection of personal information in the private sector (Law 25) and the European Union's General Data Protection Regulation (GDPR).

1. Information Collected and Purposes

A. Website Navigation (Analytical Data and Hosting)

While our website does not use advertising cookies or behavioral tracking pixels to personally identify you, our web hosting platform automatically collects certain technical, anonymous, and aggregated information during your visit. This data includes:

  • Demographics and Sources: The volume of browsing sessions broken down by country (to understand the global geographic origin of our audience) and primary traffic sources (for example, whether you arrived on our site via a search engine or a direct link).

  • Device Categories: A breakdown of the type of device used to access the site (desktop, tablet, or mobile phone).

This information is strictly anonymous, contains no nominative data (such as your name or precise address), and is not used to build individual user profiles. We use it solely to understand our website's technical performance, optimize mobile viewing, and analyze global traffic trends regarding our theatre productions.

B. Contact Form

The only time we collect personal information is when you voluntarily communicate with us through the contact form on our website. The information collected is limited to:

  • Your first and last name;

  • Your email address;

  • Any personal information you choose to include in the body of your message.

This information is used exclusively to respond to your inquiry and follow up on our correspondence. It will never be shared with third parties for commercial purposes.

2. Rights of European Residents (GDPR Clause)

If you are a European resident, you have the following rights related to your personal data:

  • The right to be informed.

  • The right of access.

  • The right to rectification.

  • The right to erasure (the right to be forgotten).

  • The right to restrict processing.

  • The right to data portability.

  • The right to object.

  • Rights in relation to automated decision-making and profiling.

If you would like to exercise any of these rights, please contact us through the contact information provided in Section 6 below.

Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example, if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information might be transferred outside of Europe, including Canada and the United States.

3. Rights of Canadian and Quebec Residents (Law 25)

Under Quebec’s Law 25, Canadian and Quebec users hold reciprocal privacy protections. You have the right to access the personal information we hold about you, request corrections if it is inaccurate or incomplete, request its deletion, or withdraw your consent to its use or retention at any time. You also hold the right to data portability, allowing you to request your data in a structured, commonly used technological format. To exercise these rights, please contact our Privacy Officer (see Section 6).

4. Security Measures and Data Retention

We implement appropriate technical and administrative security measures to protect your messages and associated data against unauthorized access, loss, or disclosure. Your personal information is retained only for the duration necessary to fulfill the purposes for which it was collected (responding to your request), after which it is securely destroyed.

In the event of a privacy incident involving your personal information, we will immediately take action to minimize any risk of harm and will notify Quebec's Commission d'accès à l'information (CAI) as well as any affected individuals, if the incident presents a risk of serious injury.

5. Policy Modifications

Should eye-eye-eye decide to implement automated collection tools in the future (such as tracking cookies, newsletters, or an online ticketing system), we commit to:

  • Updating this privacy policy to clearly outline the nature, means, and purposes of the data collection;

  • Obtaining your free, informed, and explicit consent prior to any collection, notably through a clear opt-in mechanism on our website.

6. Privacy Officer Contact Information

For any questions regarding this policy, to file a complaint, or to exercise your data rights, please contact our designated Privacy Officer:

  • Title: Managing Director

  • Name of Officer: Augustin Rioux

  • Company: eye-eye-eye

  • Email Address: e3editeur@gmail.com